Crisis Leadership Now

A guide for senior and mid-level managers. It explores crises from the death of 3,000 people at the Union Carbide plant in Bhopal, India, to storm conditions that almost destroyed jetBlue. It shares lessons in communicating with employees, shareholders, the media, and regulators. It details how succ [...]
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A guide for senior and mid-level managers. It explores crises from the death of 3,000 people at the Union Carbide plant in Bhopal, India, to storm conditions that almost destroyed jetBlue. It shares lessons in communicating with employees, shareholders, the media, and regulators. It details how successful companies embed crisis management.