Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

The CEO of two successful independent clothing stores shares the secrets of his family's successful merchandising and management approach, which calls for a personal relationship with customers and an emphasis on customer service, and explains how this approach attracts great employees, lowers marke [...]
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The CEO of two successful independent clothing stores shares the secrets of his family's successful merchandising and management approach, which calls for a personal relationship with customers and an emphasis on customer service, and explains how this approach attracts great employees, lowers marketing costs, and maintains revenues. 50,000 first printing.