Feedback (häftad)
Format
Häftad (Paperback / softback)
Språk
Engelska
Antal sidor
359
Utgivningsdatum
2012-07-02
Upplaga
New ed
Förlag
Peter Lang Publishing Inc
Medarbetare
Giles, Howard (series ed.)
Illustratör/Fotograf
illustrations
Illustrationer
illustrations
Dimensioner
221 x 147 x 23 mm
Vikt
499 g
Antal komponenter
1
Komponenter
423:B&W 6 x 9 in or 229 x 152 mm Perfect Bound on White w/Matte Lam
ISSN
1529-2436
ISBN
9781433105111

Feedback

The Communication of Praise, Criticism, and Advice

Häftad,  Engelska, 2012-07-02
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Finns även som
This is the first book devoted to the multidisciplinary study of feedback. It presents a comprehensive, evidence-based review of the make-or-break factors that determine the efficacy of criticism, praise, and advice. Its sections deal with fundamental processes of feedback; the problems associated with delivering feedback across social divides such as race; feedback in organizational settings; feedback in the helping professions; and feedback in personal relationships. With engaging and accessible contributions from leading scholars in communication, management, and social, clinical, and educational psychology, the editors conclude with an insightful synthesis of the chapters, extracting how-to principles of feedback that apply across environments and circumstances. A landmark in the study of feedback, the book stakes a claim for the recognition of the topic as a field of enquiry in its own right. Feedback will appeal to scholars and practitioners as a comprehensive review of the state of play in this field; it is also appropriate for use as a text for students in a range of disciplines including communication, psychology, management, health sciences, and counseling.

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Övrig information

Robbie M. Sutton, PhD, is Reader in Psychology at the University of Kent, England. He has published widely on the social psychology of language and communication, justice, attributions, and gender. Matthew J. Hornsey, PhD, is Professor of Social Psychology at the University of Queensland, Australia. He has over 70 publications focusing on intergroup relations, identity threat, criticism, dissent, collective forgiveness, and the tension between individual and group will. Karen M. Douglas, PhD, is Reader in Psychology at the University of Kent, England. She has published widely on the strategic use of language, computer-mediated communication, persuasion, and conspiracy theories.

Innehållsförteckning

Contents: Robbie M. Sutton/Matthew J. Hornsey/Karen M. Douglas: Feedback: An introduction Mark R. Leary/Meredith L. Terry: Interpersonal aspects of receiving evaluative feedback Christine Chang/William B. Swann, Jr: The benefits of self-verifying Erica G. Hepper/Constantine Sedikides: Self-enhancing feedback Soeren Umlauft/Claudia Dalbert: Feedback: A justice motive perspective Karen M. Douglas/Yvonne Skipper: Subtle linguistic variation in feedback Paul K. Piff/Rodolfo Mendoza-Denton: Mixed signals: Culture and construal in the provision of feedback across group boundaries Kent D. Harber/Kathleen A. Kennedy: Praising others to affirm ones self: Egalitarian self-image motives and the positive feedback bias to minorities Matthew J. Hornsey/Carla Jeffries/Sarah Esposo: More science than art: Understanding and reducing defensiveness in the face of criticism of groups and cultures William R. Cupach/Christine L. Carson: Criticism through the lens of interpersonal competence Anita L. Vangelisti/Alexa D. Hampel: Hurtful events as feedback Nickola C. Overall/Garth J. O. Fletcher/Rosabel Tan: Feedback processes in intimate relationships: The costs and benefits of partner regulation strategies Gary P. Latham/Bonnie Hayden Cheng/Krista Macpherson: Theoretical frameworks for and empirical evidence on providing feedback to employees James L. Farr/Nataliya Baytalskaya/Johanna E. Johnson: Not everyone is above average: Providing feedback in formal job performance evaluations Paul E. Levy/Darlene J. Thompson: Feedback in organizations: Individual differences and the social context Dennis Tourish/Naheed Tourish: Upward communication in organizations: How ingratiation and defensive reasoning impede thoughtful action Katleen De Stobbeleir/Susan Ashford: Feedback-seeking behavior in organizations: Research, theory and implications John Hattie: Feedback in schools Anita E. Kelly: Helping construct desirable identities: An extension of Kellys (2000) model of self-concept change Colleen M. Klatt/Terry A. Kinney: Using feedback to prepare people for health behavior change in medical and public health settings Matthew R. Sanders/Trevor G. Mazzucchelli/Alan Ralph: Promoting parenting competence through a self-regulation approach to feedback Robbie M. Sutton/Matthew J. Hornsey/Karen M. Douglas: Feedback: Conclusions.