Service Science, Management and Engineering: Education for the 21st Century (Inbunden)
avBill Hefley, Wendy Murphy
ISBN: 9780387765778 - UTGIVEN: 2008-02Increasingly, academic and industrial leaders are recognizing that college graduates need new skills to address business and technical issues in a service business environment. Because services depend critically on people working together and with technology to provide value for others, these new sk[...]
ESourcing Capability Model for Client Organizations: ESCM-CL (Häftad)
avBill Hefley, Ethel A. Loesche
ISBN: 9789087535599 - UTGIVEN: 201002The eSourcing Capability Model for Client Organizations (eSCM-CL) is the best practices model that enables client organizations to appraise and improve their capability to foster the development of more effective relationships and to better manage these relationships. This title helps readers succes[...]
The People CMM (Pocket)
avBill Curtis, William Hefley, Sally Miller
ISBN: 9780134121161 - UTGIVEN: 2015-02Organizations are now competing in two markets, one for their products and services and one for the talent required to produce or perform them. Success in the former is determined by success in the latter. The ability to compete is directly related to the ability to attract, develop, motivate, organ[...]
People Capability Maturity Model (Inbunden)
avBill, Dr Curtis, William W Hefley
ISBN: 9780201604450 - UTGIVEN: 200201The People Capability Maturity Model is a framework for successfully addressing strategic workforce issues. This framework, as documented in this book, is a guide to help organizations establish an integrated system of workforce practices that is aligned with business objectives; and characterize th[...]
People CMM (Inbunden)
avBill Curtis, William E. Hefley, Sally A. Miller
ISBN: 9780321553904 - UTGIVEN: 200907Organizations are now competing in two markets, one for their products and services and one for the talent required to produce or perform them. Success in the former is determined by success in the latter. The ability to compete is directly related to the ability to attract, develop, motivate, organ[...]
