This book offers management lessons from the world's most profitable airline. 'As a former Southwest insider, I often wondered why other organizations couldn't duplicate the business model. Anyone who wants to understand how it works should read this book' - Libby Sartain, Senior VP of Human Resourc[...]
In her groundbreaking book The SouthwestAirlines Way, Jody Hoffer Gittell revealedthe management secrets of the companyFortune magazine called "the most successfulairline in history." Now, the bestsellingbusiness author explains how to apply thosesame principles in one of our nation's largest,most i[...]
Der er i øjeblikket en stærkt stigende interesse for produktivitet, effektivitet og kvalitet i den offentlige sektor - specielt indenfor hospitalssektoren. I den forbindelse har den amerikanske forsker Gittells epokegørende arbejder vakt meget stor interesse i Danmark.
Gittell ha[...]
Lively and provocative, this textbook is theoretically rigorous, disciplinarily informed and representative of heterogeneity within organizational studies.[...]